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Open 6 Days from 9am
Deal direct with Stephanie & Andrew, not an operator
Fairytale Flowers

Delivery

 

DELIVERY FEE

We do not charge a delivery fee for the following suburbs below. If you have an out of area delivery call us for a quote on delivery.

DELIVERY SUBURBS

Abbotsbury ,Airds, Ambarvale, Ashcroft , Austral, Badgerys creek, Bankstown Aerodrome, Bankstown, Bass Hill , Birrong, Blair Athol,Bradbury,   Bonnyrigg , Bonnyrigg hts , Bossley park , Bow Bowing, Bringelly, Busby , Cabramatta, Cabramatta West , Cabravale, Campbelltown, Canely Hts, Canley vale, Carnes Hill, Carramar, Cartwright, Casula, Catherine Field, Cecil hills ,Cecil Park,  Chester hill, Chipping Norton, Chullora,  Condell park , Crossroads,  Denham court, Eaglevale, East hills, Eastern Creek. Edensor park, Edmondson, Edmondson Park, Erskine ParkEschol park, Fairfield west , Fairfield, Fairfield Heights, Fairfield East, Fairvale, Georges hall, Glen Alpine, Glenfield, Glenquarie, Granville, Greenacre, Greystanes, , Green valley, Greenfield park , Greenway park, Guildford,  Hammondville, Heckenberg, Hinchinbrook, Holsworthy, Horningsea park, Horsley Park, Hoxton Park, Ingleburn, Kearns,Kemps Creek,  Kentlyn, Lansdowne , Lansvale, Leightonfield, Leumeah, Leppington, Leppington Lawn Cemetery, Liverpool , Long Point , Lurnea, Macquarie Links, Macquarie fields, Merrylands, Middleton Grange , Miller , Milperra,Minchinbury, Minto, Minto Heights, Moorebank , Mt Pritchard, Old Guildford, Padstow, Padstow heights, Panania, Picnic point,  Pinegrove, Pleasure point, Prairiewood , Prestons, Punchbowl, Raby, Regents park, Revesby , Revesby Heights,Rookwood,Rosemeadow, Rossmore, Ruse, Sadleir , Sandy point, Sefton, Smithfield, St Andrews,St Clair, St Helens Park, St John’s park , Varroville, Villawood, Voyager point, Wakeley, Warwick Farm, Wattle grove, West Hoxton, Wetherill park, Woodbine, Woodpark, Yagoona, Yennora.

Delivery postcodes

There are alot of new estates going up in our local area with different names but same postcodes as established suburbs. So to avoid confusion a full list of postcodes in our area is as follows:

2141, 2143,2243, 2144, 2145, 2160, 2161, 2162 ,2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171,2172,  2173, 2174, 2175, 2176, 2177, 2178, 2179,

2190, 2195, 2196, 2197, 2198, 2199, 2200,2207, 2208, 2209, 2210, 2211, 2212,  2213, 2214, 2222,2223, 2234, 2555, 2556, 2557, 2558, 2559, 2560,  2564, 2565, 2566, 2567, 2570, 2759, 2766, 2770.

Cut off times

Monday - Friday

Place your order by 2 pm for same day delivery. After 2pm please call us to confirm if we can squeeze you in. We will do our best.

Saturdays

Place your order by 10am for same day delivery.

If your order is placed after these cut off times your order will be delivered on the next business.

Deliveries to business addresses will be made during business hours. Deliveries to residential addresses will be made before 7pm.
On our busy days like Mother's day and Valentine's Day we do not guarantee delivery times, although we WILL deliver your order on the stated date.
In the event that you have the wrong delivery address, we will contact you regarding the correct delivery details and deliver your order at our next possible convenience.

Refund Policy

Customer Guarantee

We are totally committed to offering the highest quality flowers and reasonable prices.

If at any time you are not completely happy with our service or our products, please let us know so we can rectify any errors or oversights that may have occurred. We are here to help and we will go the any lengths to ensure that you are satisfied with Fairytale flowers.

If you are not 100% happy with the flowers you have received please call us to discuss your matter and come to a mutual resolution regarding re delivery or if necessary, refund.

We ask that you ensure that we are notified of any problems as soon as possible. In the unlikely event that you find our product less than satisfactory, we must be notified within 24 hours to ensure that some resolution can be made.

While the flowers are in your care, it is your responsibility to look after them in a manner that will prolong their life.

If no one is at the delivery address to take possession, we will leave the flowers in a safe place as deemed suitable by the delivery person.

Please contact us if you have any questions.

SUBSTITUTION POLICY

All flowers and colours are subject to market availability and may be substituted by different flower varieties of similar value & colour.

In making these substitutions, we take great care to ensure that we exceed your expectations and that you will be satisfied with the quality and presentation.

Fairytale Flowers