CALL US: 02 9601 6783
Open 6 Days from 9am
Deal direct with Stephanie & Andrew, not an operator
Fairytale Flowers

Delivery Information    ***FREE  delivery!***

 

We do not charge a delivery fee for the following suburbs below.

 

Abbotsbury, Anzac Village, Ashcroft, Austral, Bardia,  Bonnyrigg, Bonnyrigg Heights, Bossley Park, Bow Bowing,  Busby, Cabramatta, Cabramatta Heights, Cabramatta West , Cabra vale, Canley Heights, Canley Vale , Carnes Hill ,Carramar, Cartwright, Casula, Catherine Fields , Cecil Hills, Cecil Park ,Chipping Norton, Crossroads, Denham court, Eaglevale, East Hills, Edensor Park, Edmondson Park, Edmondson, Elizabeth Hills , Emerald Hills , Emerald Hills, Eschol Park, Fairfield, Fairfield East , Fairfield Heights, Fairfield West, Fairvale, Forest Lawn Memorial Park , Gledswood Hills, Glenfield, Glenquarie, Green Valley, Greenfield Park, Gregory Hills ,Hammondville, Heckenberg, Hinchinbrook, Holsworthy, Horningsea Park, Horsley Park, Hoxton Park, Ingleburn , Kearns, Kemps Creek, Kemps Creek Cemetery, Lansdowne, Lansvale, Leppington, Leppington Lawn Cemetery, Leumeah, Liverpool, Liverpool Cemetery, Long Point, Lurnea, Macquarie fields, Macquarie Links,  Middleton Grange, Miller, Milperra , Minto, Minto Heights, Moorebank, Mount Pritchard, Mount Vernon, Padstow, Panania, Picnic point, Pleasure Point, Prairiewood, Prestons,  Raby, Revesby, Revesby Heights, Rossmore, Sadleir, Smithfield, St Andrews, St Johns Park, Varroville, Voyager Point, Wakeley, Warwick Farm, Wattle grove, West Hoxton, Wetherill Park , Willowdale, Woodbine, Woodpark.

 
Of course we will be delivering via a contactless method and taking all precautions whilst out and about.
 
 
LIVERPOOL HOSPITAL IS NOT ALLOWING US IN, SO WE CAN'T TAKE ORDERS FOR  DELIVERY THERE .

 

CEMETERY DELIVERIES- Please ensure you give us all the funeral information you can.

Liverpool Cemetery. Forest Lawn memorial park Leppington, Kemps Creek Cemetery

 

Cut off times

Monday - Friday

Place your order by 2 pm for same day delivery. After 2pm please call us to confirm if we can squeeze you in. We will do our best.

Saturdays

Place your order by 10am for same day delivery.

If your order is placed after these cut off times your order will be delivered on the next business.

Deliveries to business addresses will be made during business hours. Deliveries to residential addresses will be made before 7pm.
On our busy days like Mother's day and Valentine's Day we do not guarantee delivery times, although we WILL deliver your order on the stated date.
In the event that you have the wrong delivery address, we will contact you regarding the correct delivery details and deliver your order at our next possible convenience.

Refund Policy

Customer Guarantee

We are totally committed to offering the highest quality flowers and reasonable prices.

If at any time you are not completely happy with our service or our products, please let us know so we can rectify any errors or oversights that may have occurred. We are here to help and we will go the any lengths to ensure that you are satisfied with Fairytale flowers.

If you are not 100% happy with the flowers you have received please call us to discuss your matter and come to a mutual resolution regarding re delivery or if necessary, refund.

We ask that you ensure that we are notified of any problems as soon as possible. In the unlikely event that you find our product less than satisfactory, we must be notified within 24 hours to ensure that some resolution can be made.

While the flowers are in your care, it is your responsibility to look after them in a manner that will prolong their life.

If no one is at the delivery address to take possession, we will leave the flowers in a safe place as deemed suitable by the delivery person.

Please contact us if you have any questions.

SUBSTITUTION POLICY

All flowers and colours are subject to market availability and may be substituted by different flower varieties of similar value & colour.

In making these substitutions, we take great care to ensure that we exceed your expectations and that you will be satisfied with the quality and presentation.

Fairytale Flowers